FAQ#100 - How should I proceed to request a Compliance Certificate copy?

Please proceed to request the Compliance Certificate copy through our new portal at the following link: https://support.sisgeo.com/hc/en-us and then follow these steps:

• click on SUPPORT
• click on LOGIN, if you already have an account insert your credentials and click SIGN IN, otherwise click on SIGN UP and follow the indications
• once logged click on ASK A COMPLIANCE CERTIFICATE COPY and proceed to fill in the form
• click on SEND

At the end of these steps, you will receive an email with the requested documents.

Please remember that, starting from November 2019, the Compliance Certificates are sent exclusively by email to the address agreed on the order, and a paper copy won't be enclosed anymore in the shipment's boxes.