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  1. SISGEO SRL
  2. Frequent asked questions
  3. FAQ

FAQ

  • FAQ#106 - I want to try KLION software, how can I request a DEMO version?
  • FAQ#105 - I am from a non-EU country, what documents shall I include in the shipment for equipment returning in Sisgeo for maintenance/repair?
  • Which copies of the Calibration Reports are still available?
  • FAQ#99 - Calibration Report copy request
  • FAQ#98 - How should I proceed to send Sisgeo instruments for repairing/maintenance? How to request an RMA? - UPDATED
  • FAQ#121 - Why can't I connect the WR-log node to my mobile phone/tablet?
  • FAQ#120 - Why can't I connect the MIND readout to my mobile phone/tablet?
  • FAQ#119 - Why can't I connect the BRAIN reel to my mobile phone/tablet? Have I connected correctly my BRAIN measuring system?
  • FAQ#118 - Is it possible to use the reference reading (zero reading) taken with a digital inclinometer probe as a reference reading for another digital inclinometer probe?
  • FAQ#117 - WHY CANT I CONNECT MY ANDROID DEVICE TO B.R.A.IN INCLINOMETER SYSTEM?
  • FAQ#116 - How do I configure a WR-Log digital node to read RS485 Sisgeo TIMED sensors?
  • FAQ#113 - Why I’m not able to connect my mobile/tablet to MIND readout?
  • FAQ#110 - What's the purpose of the linear and polynomial factors written in the Calibration Reports?
  • FAQ#104 - In which case should I open a new support ticket request?
  • FAQ#103 - I need to rent a Sisgeo instrument (if available) for some time. How should I proceed?
  • FAQ#102 - I need a Sisgeo technician for supervision to installation / site or instruments inspection. How shall I proceed?
  • FAQ#101 - How can I send a Training request on Sisgeo's instruments?
  • FAQ#100 - How can I request a Compliance Certificate copy?
  • FAQ#097 – Which is the Bluetooth PIN for connecting B.R.A.IN to the iOS/Android device?
  • FAQ#093 - B.R.A.IN App Devices Compatibility
  • FAQ#090 - Are the old 16/32 ch multiplexers compatible with OMNIAlog?
  • FAQ#088 - Which is the IP protection class of Sisgeo junction boxes?
  • FAQ#077 - Which are the maximum cable lengths from instrument to datalogger?
  • FAQ#073 - Which is the maximum number of digitized sensors (RS-485, Modbus), the maximum number of chains and the maximum length of cable in a RS-485 network?
  • FAQ#036 - Which is the right mix for inclinometer casing grouting?
  • FAQ#034 - Is possible to repair/change the manometer without disassemble the load cell?
  • FAQ#026 - What can we do when the inclinometer casing 'float' during installation?
  • FAQ#011 - Are the air bubbles present in the liquid mix cause of errors?

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Sisgeo S.r.l.
Via F. Serpero 4/F1
20060 Masate (MI) - Italy
Tel. +39-02.95.76.41.30
Fax +39-02.95.76.20.11
email: info@sisgeo.com
VAT No. / Cod. Fisc. / Reg. Imp. di MI: 10732420152
REA: 1413159
Share cap. € 99.000,00

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